Customer-Centric
Cargo Digital Hub gives business partners greater control across the shipment journey with tools for account management, flight schedule search, quoting, booking and tracking. With the enhanced digital experience and Manage Booking features, shipments can be managed and modified in real time with greater transparency. For freight forwarders, our APIs integrate directly with Cathay Cargo systems, providing seamless access to real-time inventory, pricing, and bookings.
Industry-Leading
Cathay Cargo is pioneering the adoption of IATA’s ONE Record technology, becoming the first airline to provide customers with real-time Customs clearance updates for greater visibility and efficiency. Within Cargo iQ, new handling milestones – Freight Into Warehouse (FIW) and Freight Out of Warehouse (FOW) – are now tracked, delivering enhanced performance assurance across Hong Kong and the wider Greater Bay Area, and supporting greater standardisation and collaboration across the air cargo supply chain.
Frontline Operations
Our digital initiatives streamline operations and enhance precision. Cargo Connect consolidates operational data and digitalises workflows on a single platform. Cathay Expert's intelligent tool generates highly accurate loading diagrams, ensuring the safe carriage of heavyweight shipments. Meanwhile, Cathay Cargo VR CAVE (Virtual Reality Cave Automatic Virtual Environment) enables our frontline and operations teams to master complex cargo handling procedures in a risk-free environment, enhancing safety and productivity.
AI Leadership
AI plays a central role in advancing cargo safety and security. Our capabilities include predictive safety analysis alongside advanced AI assisted lithium battery screening, and AI-enhanced CCTV systems across Cathay Cargo terminal buildings to strengthen monitory and risk management.
Frontline Operations
Our digital initiatives streamline operations and enhance precision. Cargo Connect consolidates operational data and digitalises workflows on a single platform. Cathay Expert's intelligent tool generates highly accurate loading diagrams, ensuring the safe carriage of heavyweight shipments. Meanwhile, Cathay Cargo VR CAVE (Virtual Reality Cave Automatic Virtual Environment) enables our frontline and operations teams to master complex cargo handling procedures in a risk-free environment, enhancing safety and productivity.
Customer-Centric
Cargo Digital Hub gives business partners greater control across the shipment journey with tools for account management, flight schedule search, quoting, booking and tracking. With the enhanced digital experience and Manage Booking features, shipments can be managed and modified in real time with greater transparency. For freight forwarders, our APIs integrate directly with Cathay Cargo systems, providing seamless access to real-time inventory, pricing, and bookings.
AI Leadership
AI plays a central role in advancing cargo safety and security. Our capabilities include predictive safety analysis alongside advanced AI assisted lithium battery screening, and AI-enhanced CCTV systems across Cathay Cargo terminal buildings to strengthen monitory and risk management.
Industry-Leading
Cathay Cargo is pioneering the adoption of IATA’s ONE Record technology, becoming the first airline to provide customers with real-time Customs clearance updates for greater visibility and efficiency. Within Cargo iQ, new handling milestones – Freight Into Warehouse (FIW) and Freight Out of Warehouse (FOW) – are now tracked, delivering enhanced performance assurance across Hong Kong and the wider Greater Bay Area, and supporting greater standardisation and collaboration across the air cargo supply chain.
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Learn moreIndustry and customer recognition
Cathay Cargo is proud to be recognised by its customers and the wider air-cargo industry for its service, reliability and innovation. Among its recent awards, Cathay Cargo has been named Cargo Operator of the Year in Air Transport World’s (ATW) 51st annual Airline Industry Achievement Awards.
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Learn moreOur brand values
We Know How to take care of your cargo, from fragile pieces of art to temperature-sensitive vaccines. Our brand values can also be encapsulated in three terms: thoughtful, progressive and can-do.
Learn moreSustainable approach in Cathay Cargo
We’re joining forces with leaders in corporate climate action to cut down carbon emissions and reduce our impact on the environment.
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