Cathay Priority
Cathay Priority
Speed, capacity and assurance
About Cathay Priority
Our Priority solution provides greater choice and better-defined service options to customers: speed, capacity and assurance for every shipment.
You can book now with Cathay Priority or reach out to our team below.
First (PR1)
Our highest Priority for time-critical shipments:
• Access to high-demand flights
• Guaranteed uplift
• Late acceptance and early retrieval
Essential Plus (PR2)
Our upgraded service:
• More access to popular flights
• Higher handling priority than Essential
Essential (PR3)
Our standard service:
• Reliable
• Economical
Solution features
Applicable to special cargo
Our Priority Solution can be applied to general cargo and shipments requiring special handling including, but not limited to, Cathay Pharma, Cathay Fresh and Cathay Dangerous Goods.
24/7 Live Chat & eTracking
All Priority Solution bookings feature eTracking, while First (PR1) bookings are supported by Live Chat with the Cathay Pacific Cargo Operations Control Centre.
Booking auto-confirmation
Confirm your bookings and Priority tier instantly via Click & Ship and our various online booking platforms.
Money-back guarantee
First (PR1) offers guaranteed uplift of all confirmed bookings, with 100% refund of net freightage if the shipment is not flown as booked.
Late acceptance and early retrieval
Bookings made with First (PR1) are handled with priority through the shipment journey, including late acceptance and early retrieval.
Access to capacity
Our network extends to more than 100 destinations and includes some of world trade’s busiest trunk routes. Working with our airline partners, we can access all parts of the globe.
Tier benefits
Learn more
Cathay Priority leaflet
Download to learn more about Cathay Priority.
Successful cases
All aboard the vaccine express
Distributing the COVID-19 vaccine is the greatest challenge the air cargo industry has ever faced – but Cathay Cargo’s taskforce has developed a bespoke solution
Frequently asked questions
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