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Help & support overview
04 September 2013
Following the transition of transhipment cargo handling at Cathay Pacific Cargo Terminal (CPCT) in Hong Kong, CPCT will take over all Hong Kong export cargo handling for Cathay Pacific Airways(CX), Dragonair(KA) and Air Hong Kong(LD) at 05:00hrs on 3rd October 2013 (Thursday) Hong Kong Time.
A phase-in approach will be adopted to ensure a smooth transition. CPCT will start accepting Hong Kong export shipments from Hong Kong based Cathay Pacific Cargo appointed agent 48 hours prior to each transition time listed below:
*STD-Scheduled Time of Departure
(For walk-in customers, all shipments of CX/KA/LD will be handled at CPCT commencing from flights with STD after 0500L on 16th September, 2013. )
The success of Cathay Pacific Cargo Terminal relies on collaborations and support among all stakeholders. We look forward to providing efficient and reliable cargo handling services to the whole air cargo industry.
To support the migration, the following telephone numbers are available during the transition:
Cathay Pacific Cargo Service Limited: 2767-9888
Cathay Pacific Hong Kong Cargo Sales: 2747-7222
Cathay Pacific Cargo Hub Operations: 2747-7447
Terms & Condition
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